Privacy Policy
Effective Date: July 22, 2025
Priority Heating & Cooling (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at https://priorityheatingcooling.com/, or interact with us via text message, phone, or in person. This Policy applies to all users of our services, including Heating, Cooling, Heat Pump installation, and Indoor Air Quality solutions.
1. Information We Collect
- Personal Information: Name, phone number, email address, home address, and service-related information you provide through forms, calls, or service bookings.
- Device Information: IP address, browser type, operating system, and browsing behavior on our site.
- Communication Data: Details of communications sent or received via phone, text message (SMS/MMS), or email.
2. How We Use Your Information
- To schedule and provide HVAC services including installation, repair, and consultations
- To respond to inquiries and customer service requests
- To send updates, appointment reminders, promotional offers, and satisfaction surveys
- To comply with legal requirements and FCC 10DLC messaging regulations
3. Text Messaging and 10DLC Compliance
By providing your phone number, you consent to receive automated and/or manual text messages related to your services or promotional content from Priority Heating & Cooling. Standard messaging and data rates may apply.
To opt out of receiving text messages at any time, reply “STOP.” You may also reply “HELP” for more information or contact us directly at the phone number listed on our website.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Third-party service providers who help us deliver HVAC services and communications
- Legal authorities, if required by law or to protect our legal rights
5. Data Security
We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to request access, correction, or deletion of your personal information. Please contact us if you wish to exercise these rights.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking tools to enhance user experience, analyze traffic, and improve services. You can control cookie preferences through your browser settings.
8. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version. Please check back for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Priority Heating & Cooling
Website: https://priorityheatingcooling.com/
Phone: (651) 735-1150
Email: prioritycool72@gmail.com
Get Your Free Estimate
Priority Heating & Cooling is a local, professional HVAC company in The East Twin Cities Metro. We’ve offered industry-best products, detailed installations, and exceptional customer care for over 25 years.
