What Our Clients Say About Us

Testimonials and reviews are very important to our business because we care what our clients say about us and the quality of work we do! If we’ve worked on your furnace or air conditioner, we would sure love a review! Click here to read or leave a review for us on Google.

Priority Heating and Cooling, Inc. is built on referrals from clients that have the utmost trust and respect for us. That’s because James takes great deal of pride in treating each client as if they were family. He provides exceptional service at great prices and is flexible, reliable and very clean. If you’ve been looking for the heating and cooling contractor that your neighbors would recommend, then look no further, give James Haugen a call today. (651) 735-1150

From 317 reviews
John Radimecky
John Radimecky

Professional people who focus on you the homeowner. They take the time to do the job right, and they answer any questions as they go. I would not hesitate to have my next HVAC work performed by Priority Heating & Cooling. The 10yr parts and…

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Response from business owner

Thank you for the review!

via Google
Christy Wingert
Christy Wingert

I love when Scott comes out for my maintenance visits. He is always so helpful and thorough and always asks if I have questions. I love that I have gotten to know him over the years and now have a great working relationship. This company …

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Response from business owner

Christy, Thank you for the kind words and review. We are happy to help with your furnace and air conditioning maintenance. We will definitely pass this on to Scott too.

via Google
Nadine Mehring
Nadine Mehring

Scott was fantastic job on the furnace during the -10 temps. Came back to put in the permanent piece and switched out the thermostat.

Thank you so much!

Response from business owner

Nadine, Thank you for the kind words and leaving a review. Glad we could help with your no heat situation.

The Priority Heating & Cooling team

via Google
Barb Zahrt
Barb Zahrt

Scott was awesome. I have had him before and will always request him. He takes his time, explains everything in a way I can understand and most of all, he cares!!! Thanks Scott!!

via Google
Ted Rice
Ted Rice

Thanks!

Response from business owner

Thanks for the rating Ted

via Google
Gregory Shamey
Gregory Shamey

Timely and professional. Great service

Response from business owner

Greg,

Thanks for the review. We greatly appreciate it

via Google
Dale Karels
Dale Karels

I contacted them for a quote on new furnace and ac. She scheduled a inspection..He showed up on time. He reviewed options and detailed pricing. Maybe I could have saved a few bucks by getting many quotes. When the day came for the install. …

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Response from business owner

Thank you Dale. It was a pleasure working with you!

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Jeff Miroslavich
Jeff Miroslavich

Scott was awesome, very knowledgeable. I appreciate being able to have a same day appointment to address furnace concerns.

via Google
Howard Stoltz
Howard Stoltz

Priority has really come through for me! Last spring I joined their maintenance program since my equipment is about 12 years old and I want to ensure it lasts. The spring and fall tune-ups have been great to ease my mind and prevent issues …

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Sharon Musich
Sharon Musich

We bought our furnace here and are loving it.There service department is excellent!

Response from business owner

Thank you so much Sharon. We are glad you are loving your new furnace replacement.

The Priority Heating & Cooling Team

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Michelle Blazek
Michelle Blazek

I have nothing but praise for Priority Heating & Cooling. Started with a furnace cleaning service. My furnace was 20+ years old. They gave me an honest assessment. No pressure. When I made the decision to replace it, I received a very …

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Jody Moore
Jody Moore

Scott did an AMAZING job! He was very professional and did a wonderful job explaining everything that he had done. I felt like he really provided an excellent tuneup.

Response from business owner

Glad we could help with the furnace tuneup Jody. Thank you for the review

The Priority Heating & Cooling Team

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Charles Wald
Charles Wald

Thanks Lee!

Response from business owner

Thanks for the review Charles

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Mike Ruegsegger
Mike Ruegsegger

Scott was the nicest, most helpful, most thoughtful technician possible. I had a great experience.

via Google
Rick Muellner
Rick Muellner

Priority Heating ran natural gas lines to my new gas grill and fire table on my deck. They did a great job, I was very happy with the quality of their work. I have used Priority Heating a couple of times and been completely satisfied both…

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Response from business owner

WOW! We're thrilled to hear about your great experience with our company Rick! We are so happy to hear that you're completely satisfied with our work. In our company, providing top-notch service every single time is our biggest goal. Our team hopes to earn the opportunity to serve you again. On behalf of the entire team, Thank You!

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Brenda Llambes
Brenda Llambes

Great service & friendly staff, from customer service to technicians. Lee was great today!

Response from business owner

What a wonderful surprise, Brenda! Your words of encouragement make us feel proud of the work we do. We all work very hard to follow our commitment to excellent ac maintenance service – it's our highest priority every day. When you take the time to send us feedback, we always listen and learn. It really does mean a lot to us. We're always here for you – please contact us anytime. Our Team Appreciates You!

via Google
A
A

Excellent service. Called late on a Friday and they came out right away. Very friendly and fixed the problem super fast. I've been a customer for years. Have always received great service.

Response from business owner

A, We are glad we could help. Thank you the kind words and great review

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Scott Eddy
Scott Eddy

Professional and personable. Efficient. Left work area cleaner than before he arrived!

Response from business owner

Thanks for taking the time and leaving us a review Scott. The Priority Heating & Cooling Team

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Don Rizzardi
Don Rizzardi

Good communication and very professional

Response from business owner

Thank you for the feedback. We greatly appreciate you taking the time to leave us a review.

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Michael Murphy
Michael Murphy

Very thorough and professional

Response from business owner

Thank you for taking the time to leave us a review Michael. We greatly appreciate it!

The Priority Heating & Cooling team

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Art Lathrop
Art Lathrop

James and Scott have been great both in addressing issues with our furnaces but also helping with poor design choices made when the house was built.

Response from business owner

Thank you Arthur. Glad we could help with the furnace issues

via Google
Kathleen Parker
Kathleen Parker

Scott did a great job, as usual, with regular maintenance and recommendations. He always spends plenty of time and is very deliberate and thorough in his work. I would recommend Scott and this HVAC company to others.

Response from business owner

Thank you so much! Glad we could help!

via Google
COLLEEN HAUGEN
COLLEEN HAUGEN

I had Priority Heating and cooling install a new furnace and air conditioner for my home. They were very polite, professional and had thorough communication throughout the entire process. I would highly recommend them to anyone

Response from business owner

Thank you so much! We're glad we could help!

via Google
Dita Squires
Dita Squires

We love Priority and have used them multiple times in recent years. Lee came out today to fix our furnace and we could not be happier. He was fast, professional, knowledgeable, and an excellent communicator. Priority's service is always top…

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Response from business owner

Thank you for taking the time to leave us a review. It was our pleasure to have the opportunity to service you HVAC needs.

– Priority Heating & Cooling team

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David Grupa
David Grupa

James and his staff are the absolute best. They had gone above and beyond to repair an older furnace for us, so when it came time for a new system, they were our first and only call. Service has always been prompt, friendly and …

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Response from business owner

Thank you so much for the review! We're glad we could help!

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Alejandro Guzmán
Alejandro Guzmán

James is great. Keep up with the good quality and prices.

Will refer to family and friends!

Response from business owner

Alejandro, Thank you for taking the time to leave us a review, we greatly appreciate it. It truly was our pleasure to have the opportunity to service you HVAC needs.

-James & the Priority Heating & Cooling team

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Mark LeClair
Mark LeClair

Excellent service

Response from business owner

Thank you so much!

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Barbara K Lund
Barbara K Lund

Excellant! Live person answered the phone. Were able to come the same day in time frame promised. Gene Haugen was very pleasant & informative, replaced part needed the same day. We will use them again.

Response from business owner

We're thrilled to hear about your great experience with our company Barbara, thank you for reaching out. Everyone here works tirelessly to make sure we're consistently providing top quality service – it's our mantra. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. Our team hopes to earn the opportunity to serve you again. You made our day, thanks!

via Google
Eloisa Luminiello
Eloisa Luminiello

100% good thank you For you service

Response from business owner

Thank you!

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Thomas Powers
Thomas Powers

Great friendly service and turn around time was excellent. We needed to replace our AC unit they were able to get it taken care of right away. Highly recommend!

Response from business owner

Thank you so much Tommy. It was a pleasure working with you!

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Charles Taber
Charles Taber

Great crew of 3 completely cleaned all of the duct runs, cleaned out my dryer venting, installed a new outside dryer vent, and cleaned up after themselves. All were highly professional and gave me a good competitive price. Highly …

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Response from business owner

Dear Charles,

It’s great to hear your kind words of appreciation for our hard-working staff at Priority Heating & Cooling. Thank you for choosing us! We hope to serve you again soon.

Sincerely,

The whole team at Priority Heating & Cooling

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kob O'Brien
kob O'Brien

Always impressed with Priority’s service and professionalism

Response from business owner

We are so glad you had a five-star experience with us! Our commitment is to provide the greatest experience possible. It's invaluable to know that our team exceeded your expectations – it lets us know we're on the right track. Please remember that our team is always here for you. You Are Awesome!

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Michael Mann
Michael Mann

The tech who came to help was extremely informative and ready to help. He was very respectful and responsive to what was going on with my AC unit.

Response from business owner

Hello Michael, we’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

The Priority Heating & Cooling team

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Maggie Rapp
Maggie Rapp

Been fans of Priority Heating & Cooling for years. Extremely professional. I know the cost before they come to the house and their service is top notch. I STRONGLY recommend.

Response from business owner

Thank you so much for the review!

via Google
Robert Lowery
Robert Lowery

Amazing service! Our AC quit on a Friday night right before the 90+ degree weather. On Saturday, I did everything I could with changing the filter and cleaning the unit outside, but it needed a repair. I called and left a message and within…

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Response from business owner

Thanks for the awesome review about our service, Bob. We’re so pleased to hear things are working just as they should! We’ve passed you kind words on to our technicians. If there is anything else we can do, please let us know. We hope to hear from you again! James Priority Heating & Cooling

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Mike Spreigl
Mike Spreigl

Always great quality service and advice from Priority Hearing and Cooling. Highly recommend.

Response from business owner

Thanks for the 5 stars Mike, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give you feedback and look forward to serving you again in the future. James Priority Heating & Cooling

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Rebekah Niyukuri
Rebekah Niyukuri

James and the team were very professional, prompt and helpful when we needed our furnace replaced. They helped us evaluate the best option for our home and got the new furnace in quickly and efficiently – all while fielding a wide variety …

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Response from business owner

Hello Rebekah! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

Priority Heating & Cooling

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George Brown
George Brown

Excellent and complete service. Always thorough and good about reporting any concerns.

Response from business owner

Thank you for the review.

via Google
Mike Lukin
Mike Lukin

They are honest, and open with all information. They did what they promised and make my job as a customer really easy. We are not only happy customers, but we are big fans. I would give them 10 stars but there is only five to give.

Response from business owner

Hello Mike! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and have a great weekend!

From everyone at Priority Heating & Cooling

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Jennifer Walter
Jennifer Walter

Lee did a great job checking over our A/C unit. He was very professional & knowledgeable. No high pressure sales. We are happy with our decision to switch to this company.

Response from business owner

Hi Jennifer,

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear you had a great visit from Lee. Let us know if we can do anything else for you.

Welcome to the Priority Family!

Erica

via Google
William Peterson
William Peterson

I have been a Priority customer for over 10 years

2022 had new furnace and new air conditioning system installed.

Great people and great service. Highly recommend for any H & C needs

Billy Peterson

Response from business owner

Hi William! We are so glad you had a five-star experience with us! Thank you so much for using Prioirty Heating and Cooling for over 10 years. We'd like you to know how important your opinion is – we value all feedback and always try to do even better. We're always here for you – please contact us anytime. We are definitely sharing this with our team, thanks!

via Google
Dan Sauro
Dan Sauro

Cannot recommend James and the team more to anyone else. Professional throughout the process from quoting through the install of a new system.

Response from business owner

Thanks Dan for your great review of Priority Heating & Cooling. The team is passionate about providing all of our customers with outstanding experiences and they will be delighted to know they hit the mark with you. We hope in the future we'll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer's feedback for helping us to keep improving our services.

Erica

Priority Heating & Cooling

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onethreef
onethreef

Professional and fair price

Response from business owner

Thank you for the 5-star review! We're here to serve you any time.

via Google
Henry Klein
Henry Klein

good service , arrived on time . fair price

Response from business owner

Hi Henry! Our team enjoys doing what they do because of customers like you. Your review made our day. Thank you so much!

Erica

Priority Heating & Cooling

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James Krippendorf
James Krippendorf

Update – I called Priority for an issue at the beginning of cooling season and they responded right away. (Literally: “I’m just finishing a job down the road, can I swing by?” Amazing luck for me!) My HVAC equipment never seems to have …

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Response from business owner

Thank you so much for the review! We are glad we could help!

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Elizabeth Wolf
Elizabeth Wolf

On time. Polite and personable. Knowledgeable. Patient. Efficient. Gets the job done. Very good company.

Response from business owner

Elizabeth,

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Erica

via Google
Amy Austin
Amy Austin

We had our ducts and air vents cleaned today. The gentlemen were kind, courteous, professional and gracious. They spent all day cleaning our vents and ducts making sure we are breathing fresh & clean air. The air even sounds cleaner!

I …

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Response from business owner

Dear Amy, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

Kind Regards,

Erica

Priority Heating & Cooling

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Mary Roy
Mary Roy

Once again great job done would not have any other company work on my systems have used for 20 years thanks again James

Response from business owner

Thanks so much for your feedback Mary! It makes our day hearing about how our customers love our company and the great service they've received from out team. We have passed on your review to out team and look forward to serving you again!

via Google
Felicia Swenson
Felicia Swenson

Amazing service! My renter wanted me to leave a 10 star review. She said the service exceeded her expectations.

Response from business owner

Hi Felicia, it always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience!

Erica

via Google
Jeffrey Tucker
Jeffrey Tucker

We called Priority to come fix our water heater and they sent someone that week. They attempted to fix the old unit (18 years) and when we realized it was a goner, they sent someone the next day to replace it. We got a top-of-the-line …

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Response from business owner

Hello Jeffrey! We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

Priority Heating & Cooling

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Jean Bean
Jean Bean

James was awesome! Great customer service, same day resolution and very thorough explanation of furnace issues and repairs needed. Highly recommend!

Response from business owner

Thanks Jean! It makes our day to hear that we were able to provide 5-star service. We'll make sure the entire team at Priority Heating & Cooling receives your feedback – they'll be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling

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Kent Getzlaff
Kent Getzlaff

Priority Heating and Cooling responded to a call on a Sunday with prompt and quality service. The technician was timely, friendly and fixed the problem very quickly. Strongly recommend

Response from business owner

Kent, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback!

Erica

via Google
Rebecca Skurla
Rebecca Skurla

I highly recommend Priority Heating & Cooling. I had an issue on the heat distribution in my home. Main level was always chilly and upstairs was always hot. I recently made a diagnostic appointment with Priority Heating & Cooling. James…

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Response from business owner

Rebecca, its not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say it does not go unnoticed. Your comment has given us valuable insight into the services we provide at Priority Heating & Cooling. We sincerely thank you for taking the time to share your thoughts with us.

All the best,

Erica

via Google
Ben France
Ben France

Very professional and courteous helping us out installing a new furnace quickly.

Response from business owner

Hello Ben! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Priority Heating & Cooling

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Dan Leggett
Dan Leggett

ALWAYS first class in every way! Ethical, highly experienced & professional like no others I've dealt with in this industry. IF you haven't called James & his team for your HVAC needs, you might regret it. If you want it done right the …

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Response from business owner

Taking the time to send such a great review is very thoughtful Dan. We just wanted to reach out and say thanks! Businesses are about people connecting to people – it's definitely the backbone of our company and our main focus. Because we love what we do, your opinion is very important to us – it lets us know where our focus needs to be. Please remember that our team is always here for you in all of your ac repair needs. Thanks again!

via Google
Daniel Knutson
Daniel Knutson

My furnace was out and they were able to get out to me very quickly and Scott was incredible knowledgeable and helpful. Got me up and running In no time for a great deal!

Response from business owner

Hello Daniel! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again and have an amazing day!

Erica

via Google
Carleen Reiter
Carleen Reiter

Scott was very patient & knowledgeable. He came out right away to deal with our heating issues.

Response from business owner

We're grateful that you took the time out of your day to share your review with us. We will make sure that Scott receives your feedback. It will make their day!

via Google
Joe Dovenmuehle
Joe Dovenmuehle

Our technician was very knowledgeable, helpful, and professional. They were able to schedule me for an appointment same day when my furnace wasn’t starting with a -15 degree wind chill. They called 10 minutes before he arrived and he …

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Response from business owner

Hi Joe!

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you and have a great day!

Erica from Priority Heating & Cooling

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Craig Lofdahl
Craig Lofdahl

Priority Heating and Cooling replaced both our furnace and central A/C 3 years ago. I just had them out to ensure the furnace was in good shape and operating properly and efficiently. The service person was prompt, friendly and efficient. …

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Response from business owner

Hi Craig!

Thank you so much for leaving your review. It means a lot to us when you take time out of your day to leave a great review!

Priority Heating & Cooling

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Barbara Hahn
Barbara Hahn

Great experience. On time, excellent communication. And a perfect job. I will use them again.

Response from business owner

Thank you Barbara. We appreciate having you as a customer!

via Google
William Hahn
William Hahn

James and Scott installed a new Air Exchanger in my home. They did a nice job.

James spent some some looking for parts for the old exchanger.

Discovering they were not available because my unit was 25 years old and the brand had been …

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Response from business owner

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

via Google
Linda Mark
Linda Mark

Professional, polite, and on time. The whole process was explained and the installation of our new furnace was completed timely with very little interruption. I would definitely recommend James, Scott, and the entire Priority Heating and …

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Response from business owner

Dear Linda, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Your friends at Priority Heating & Cooling

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Lorraine Stark
Lorraine Stark

Absolutely the best repair person I know. I would recommend him every time to every one. He came at the earliest possible moment after I was without heat for 4 days. My furnace runs like a charm now, thank you, thank you, thank you.

Response from business owner

Hello Lorraine!

We built Priority Heating & Cooling to provide the best possible service to every customer who's door we walk through. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Erica

via Google
Cindy
Cindy

I appreciate this businesses high standards in reliable products, their commitment honesty and their excellent customer service from the owners, to the support staff and technicians. Scott was the technician who did my furnace tuneup and …

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Response from business owner

Dear Cindy, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

via Google
Daniel Saltzman
Daniel Saltzman

Phenomenal experience with Priority Super professional. Exceptionally kind and thorough.

Response from business owner

Thanks Dan! It makes our day to hear that we were able to provide you with 5-star service. We'll make sure the entire team receives your feedback – they will be thrilled to hear your kind words!

Your friends at Priority Heating & Cooling

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Joan Sleem
Joan Sleem

We just installed a new furnace with Priority Heating. Their work is exceptional, on time and very professional. James is very detailed. It is nice to work with a company that the owner makes sure all his jobs are supervised by him. Last…

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Response from business owner

Hello Joan! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again!

via Google
Frank White
Frank White

Priority Heating is the best, completely love their service and have all the trust in their staff, especially James.

Response from business owner

Hello Frank! We are so grateful that you took time to share your feedback with us. It is our pleasure to serve customers like you. Have a wonderful day!

The team at Priority Heating & Cooling

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Les Odegaard
Les Odegaard

Scott was great. Checked our furnace thoroughly, and answered questions and provided suggestions for maintaining the furnace.

Response from business owner

Dear Les, I'm happy to hear that Scott provided you with excellent service. I'll make sure that he receives your feedback. I'm sure it will make his day!

Kind regards,

Erica

via Google
Jeff Richardson
Jeff Richardson

From the initial phone call and first visit from Scott after my a/c went out, it was nothing but professional and well informed on what the issues were...ended up with a new condenser and furnace and everything went great...Scott is a true …

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Response from business owner

Thank you for being our customer and leaving us a wonderful 5-star review.

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Mary Burdick
Mary Burdick

Excellent service! Have used this company for years in several different homes and have never had a bad experience. They are committed to top of the line customer service. Their word is their word. Nice to do business with a trustworthy …

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Response from business owner

Thank you so much! Glad we could help.

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Martin Bouillon
Martin Bouillon

James and his fabricator were great! Both are very friendly and very knowledgeable at what they do. I would highly recommend Priority!

Response from business owner

Hello Martin! Just wanted to let you know how much your review means to us at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again!

via Google
James Peterfeso
James Peterfeso

Professional, personable, high quality work, fair prices. No up-selling when making purchases. Prompt with appointments. Simply outstanding customer service.

Response from business owner

Thank you for taking the time to leave a review! We appreciate it.

via Google
Bob Condon
Bob Condon

They showed up on time and did a good job my only complaint is with the pricing. It seems confusing. I'm used to paying for parts and labor when I have work done. This company is selling different service levels (silver, gold platium etc) …

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Bob Olson
Bob Olson

The best HVAC I've had do work at my house. Highly recommend. They’re always on time communicate properly and are honest and not pushy with selling stuff.

Response from business owner

Thank you so much, Bob! It fills us with pride to know that our service is valued by the community. We strive to be the best we can be every day.

via Google
Michael Cherokee
Michael Cherokee

I had standing water in the basement from buildup in the hose. I called at 830 and the technician was at my house within two hours. Extremely thorough and explained everything. Would highly recommend

Response from business owner

Hello Michael! We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Priority Heating & Cooling

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Laurel Kozitza
Laurel Kozitza

We have been customers of Priority Heating & Cooling for several years and will be for several more. They service both our residential and commercial properties. The technicians are professional, knowledgeable, and friendly. They make …

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Response from business owner

Hello Warren! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

Everyone from Priority Heating & Cooling

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Laci Wille
Laci Wille

Allen was amazing! Very knowledgable, quick and great service! Highly recommend. I've hired Priority many times for a few different things in our house...always impressed. They do great work and can always rely on them.

Response from business owner

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeds your expectations, and we will make sure Allen receives the recognition they deserve. Thank you again, Laci, have a great day!

Erica

via Google
Judy Norberg
Judy Norberg

We have used Priority Heating & Cooling for years and wouldn't think of calling any other company. They are honest and dependable and from our experience value their customers.

Response from business owner

Thank you very much Judy for your positive rating. We sincerely appreciate it. We look forward to serving you again – please reach out to us anytime when you need an ac repair service provider. We're always here for you. On behalf of the entire team, Thank You!

via Google
sonja peterson
sonja peterson

James Haugen gave us excellent service yesterday. He is very competent, very proficient and efficient. The AC had not been serviced by the prior owners, so we are fortunate we can depend on Priority and its staff. All the information and …

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Response from business owner

Thank you so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that James receives the recognition they deserve. Thank you again, Sonja and David, have a great day!

Erica

Priority Heating and Cooling

via Google
Jo-Ann More
Jo-Ann More

Cory was a great help. He explained everything and said call him if I had anymore questions

Response from business owner

Dear Jo-Ann, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

Kind regards,

Erica

Priority Heating and Cooling

via Google
Dennis Hart
Dennis Hart

My AC broke down during a hot day. I called Priority and they had someone come out the same day. The workman was professional, efficient, answered all my questions, and was polite as well.

Response from business owner

Dear Dennis, I'm happy to hear our team provided you with excellent service! I will make sure that they receive your feedback. I'm sure it will make their day!

Erica

Priority Heating and Cooling

via Google
Paul Katz
Paul Katz

Honest in all aspects.

Thanks

Response from business owner

Hello Paul! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

via Google
David Olson
David Olson

Great customer service !! The technician was available 30 minutes early and I received a "heads up/is this okay" call from the office 30-45 minutes before arrival. Great Company !!

Response from business owner

Thanks David! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating and Cooling receives your feedback – they will be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling 🙂

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Ali Reisdorf
Ali Reisdorf

Priority Heating & Cooling did a great job fixing our A/C!! They even came back the next day when there was a minor problem and now it work great!!! Thank you!!!

Response from business owner

We really appreciate you taking the time to leave us a 5-star review, Ali!!

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Jenn Urbano
Jenn Urbano

I’m incredibly thankful for Priority…over the last 10yrs they are the only company I call; everyone is competent, professional, efficient & affordable. Thanks so much to all of you; Erica & Scott recently & James in the past…you all have …

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Response from business owner

Thank you for your kind words, Jenn. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in our visit.

All the staff at Priority Heating & Cooling

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Lynne Kuhn
Lynne Kuhn

Everything about this company is top class. From the office people to the tech that comes to your house, to the follow up. Great experience!

Response from business owner

Thanks Lynne! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating & Cooling receives your feedback – they'll be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling

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Stephanie Weber
Stephanie Weber

This place is awesome. I have been a customer for many years – ever since another company red tagged my furnace and there to pressure us into replacing out unit. Priority came in and verified there wasn’t an issue. Been with them ever since…

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Response from business owner

Dear Stephanie, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

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Katie Hedges
Katie Hedges

Great company, very organized, professional and thorough. I’ll definitely use them again!

Response from business owner

We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can't wait to help you again in the future.

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Steph Sweeny
Steph Sweeny

Excellent, on time service. Efficiently solved our AC issue. Friendly and respectful service. Very reasonable rates

Response from business owner

Hello Stephanie! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

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Douglas Dahl
Douglas Dahl

The professional prompt service was great. The old air conditioner unit was repaired in a few hour, I expected to need a new AC.

Response from business owner

Dear Doug, feedback like yours is valuable to us. It helps us to continue to improve and provide the best service possible to customers like you. Thank you, and have a great day!

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Jerry Lein
Jerry Lein

Friendly service.

Response from business owner

Thank you Jerry for your 5-star review! It means a lot to us here at Priority Heating and Cooling.

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William Bennett
William Bennett

Service technician was on time, worked quickly, took care by wearing shoe covers on our floors.

He was very personable and took the time to answer any questions that we had. Highly recommend!

Response from business owner

Thanks for the 5 star review, Bill. You made our day!

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Rachel
Rachel

Scott was very professional and went above and beyond to help us out with an issue we were having!

Response from business owner

We're so happy to hear that you had a great experience with us Rachel! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again!

Priority Heating & Cooling Inc

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Charles Rowe
Charles Rowe

This company was highly recommended by a number of people. They were professional and friendly through the entire process. Scott, our technician was great and obviously well trained. We will be replacing our furnace this year and we WILL be…

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Response from business owner

Hello Charles! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again, and wee hope to make our next visit just as positive. Have an amazing day!

From everyone at Priority Heating & Cooling

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jim learn
jim learn

Our zone 2 would not kick in on our heating system.

I called Priority and spoke with James.

I was told Scott would be to our home between 1 pm and 2 pm

Scott showed up at 12:40 pm

Scott was excellent !! He asked about my concerns and …

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Response from business owner

We're so grateful that you took the time out of your day to share your review with us, Priority Heating & Cooling. We'll make sure your tech Scott receives your kind feedback. It will make his day!

Priority Heating & Cooling.

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Brian Conrath
Brian Conrath

Great communication, professional, did a very good job with a replacement heat recovery ventilator. Would definitely use them again.

Response from business owner

Brian,

We are so happy to hear you had a great experience with Priority Heating & Cooling. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only di it thanks to amazing customers like you. Thanks again!

Priority Heating & Cooling

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Kayf Ahmed
Kayf Ahmed

I called him around in around 8:30am and they should up within an hour to get our heat up and running. Great service

Response from business owner

Hello Kayf, Thank you for the great review, it means a lot that you took the time to share your experience. We're so happy to know that your experience with our company exceeded your expectations. The only way to confirm that we are delivering a first-class service is with feedback like yours. You made our day, thanks!

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James Garrity
James Garrity

Priority installed a new furnace for us. They did a great job; timely, clean, professional, and answered all our questions along the way. Can’t beat their price and quality! Their entire team was great to work with, would highly …

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Response from business owner

Thank you so much for taking the time to leave us a review. We are glad we could help!

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William Thom
William Thom

Experience with Priority was great! From initial office contact, to ongoing status communication, to Tech’s knowledge and demeanor – we could not have asked for better service. James was super informative, insightful, and straight forward…

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Response from business owner

Thank you so much for the review. We're glad we coudl help.

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tim emmone
tim emmone

He was very nice, fast and very polite.

Response from business owner

WOW! We're thrilled to hear about your great experience with our company Tim, thank you for reaching out. Everyone here works tirelessly to make sure we're consistently providing top quality service – it's our mantra. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. Our team hopes to earn the opportunity to serve you again. You made our day, thanks!

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Testimonials

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