What Our Clients Say About Us

Testimonials and reviews are very important to our business because we care what our clients say about us and the quality of work we do! If we’ve worked on your furnace or air conditioner, we would sure love a review! Click here to read or leave a review for us on Google.

Priority Heating and Cooling, Inc. is built on referrals from clients that have the utmost trust and respect for us. That’s because James takes great deal of pride in treating each client as if they were family. He provides exceptional service at great prices and is flexible, reliable and very clean. If you’ve been looking for the heating and cooling contractor that your neighbors would recommend, then look no further, give James Haugen a call today. (651) 735-1150

From 289 reviews
Mark LeClair
Mark LeClair

Excellent service

Response from business owner

Thank you so much!

via Google
Theresa Nichols
Theresa Nichols

9/22/24 As I mentioned I would have Priority back to replace major appliances. James and Scott are awesome. The blower went out on my 22 year old furnace so I opted to replace the A/C with a heat pump and replace the furnace. They did a …

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Response from business owner

Theresa, we are so glad that we could help! Thank you for the review.

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Barbara K Lund
Barbara K Lund

Excellant! Live person answered the phone. Were able to come the same day in time frame promised. Gene Haugen was very pleasant & informative, replaced part needed the same day. We will use them again.

Response from business owner

We're thrilled to hear about your great experience with our company Barbara, thank you for reaching out. Everyone here works tirelessly to make sure we're consistently providing top quality service – it's our mantra. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. Our team hopes to earn the opportunity to serve you again. You made our day, thanks!

via Google
Eloisa Luminiello
Eloisa Luminiello

100% good thank you For you service

Response from business owner

Thank you!

via Google
Thomas Powers
Thomas Powers

Great friendly service and turn around time was excellent. We needed to replace our AC unit they were able to get it taken care of right away. Highly recommend!

Response from business owner

Thank you so much Tommy. It was a pleasure working with you!

via Google
Charles Taber
Charles Taber

Great crew of 3 completely cleaned all of the duct runs, cleaned out my dryer venting, installed a new outside dryer vent, and cleaned up after themselves. All were highly professional and gave me a good competitive price. Highly …

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Response from business owner

Dear Charles,

It’s great to hear your kind words of appreciation for our hard-working staff at Priority Heating & Cooling. Thank you for choosing us! We hope to serve you again soon.

Sincerely,

The whole team at Priority Heating & Cooling

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kob O'Brien
kob O'Brien

Always impressed with Priority’s service and professionalism

Response from business owner

We are so glad you had a five-star experience with us! Our commitment is to provide the greatest experience possible. It's invaluable to know that our team exceeded your expectations – it lets us know we're on the right track. Please remember that our team is always here for you. You Are Awesome!

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Michael Mann
Michael Mann

The tech who came to help was extremely informative and ready to help. He was very respectful and responsive to what was going on with my AC unit.

Response from business owner

Hello Michael, we’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

The Priority Heating & Cooling team

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Maggie Rapp
Maggie Rapp

Been fans of Priority Heating & Cooling for years. Extremely professional. I know the cost before they come to the house and their service is top notch. I STRONGLY recommend.

Response from business owner

Thank you so much for the review!

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Robert Lowery
Robert Lowery

Amazing service! Our AC quit on a Friday night right before the 90+ degree weather. On Saturday, I did everything I could with changing the filter and cleaning the unit outside, but it needed a repair. I called and left a message and within…

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Response from business owner

Thanks for the awesome review about our service, Bob. We’re so pleased to hear things are working just as they should! We’ve passed you kind words on to our technicians. If there is anything else we can do, please let us know. We hope to hear from you again! James Priority Heating & Cooling

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Mike Spreigl
Mike Spreigl

Always great quality service and advice from Priority Hearing and Cooling. Highly recommend.

Response from business owner

Thanks for the 5 stars Mike, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give you feedback and look forward to serving you again in the future. James Priority Heating & Cooling

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Rebekah Niyukuri
Rebekah Niyukuri

James and the team were very professional, prompt and helpful when we needed our furnace replaced. They helped us evaluate the best option for our home and got the new furnace in quickly and efficiently – all while fielding a wide variety …

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Response from business owner

Hello Rebekah! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

Priority Heating & Cooling

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George Brown
George Brown

Excellent and complete service. Always thorough and good about reporting any concerns.

Response from business owner

Thank you for the review.

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Mike Lukin
Mike Lukin

They are honest, and open with all information. They did what they promised and make my job as a customer really easy. We are not only happy customers, but we are big fans. I would give them 10 stars but there is only five to give.

Response from business owner

Hello Mike! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and have a great weekend!

From everyone at Priority Heating & Cooling

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Jennifer Walter
Jennifer Walter

Lee did a great job checking over our A/C unit. He was very professional & knowledgeable. No high pressure sales. We are happy with our decision to switch to this company.

Response from business owner

Hi Jennifer,

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear you had a great visit from Lee. Let us know if we can do anything else for you.

Welcome to the Priority Family!

Erica

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William Peterson
William Peterson

I have been a Priority customer for over 10 years

2022 had new furnace and new air conditioning system installed.

Great people and great service. Highly recommend for any H & C needs

Billy Peterson

Response from business owner

Hi William! We are so glad you had a five-star experience with us! Thank you so much for using Prioirty Heating and Cooling for over 10 years. We'd like you to know how important your opinion is – we value all feedback and always try to do even better. We're always here for you – please contact us anytime. We are definitely sharing this with our team, thanks!

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Dan Sauro
Dan Sauro

Cannot recommend James and the team more to anyone else. Professional throughout the process from quoting through the install of a new system.

Response from business owner

Thanks Dan for your great review of Priority Heating & Cooling. The team is passionate about providing all of our customers with outstanding experiences and they will be delighted to know they hit the mark with you. We hope in the future we'll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer's feedback for helping us to keep improving our services.

Erica

Priority Heating & Cooling

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onethreef
onethreef

Professional and fair price

Response from business owner

Thank you for the 5-star review! We're here to serve you any time.

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Henry Klein
Henry Klein

good service , arrived on time . fair price

Response from business owner

Hi Henry! Our team enjoys doing what they do because of customers like you. Your review made our day. Thank you so much!

Erica

Priority Heating & Cooling

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James Krippendorf
James Krippendorf

Update – I called Priority for an issue at the beginning of cooling season and they responded right away. (Literally: “I’m just finishing a job down the road, can I swing by?” Amazing luck for me!) My HVAC equipment never seems to have …

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Response from business owner

Thank you so much for the review! We are glad we could help!

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Elizabeth Wolf
Elizabeth Wolf

On time. Polite and personable. Knowledgeable. Patient. Efficient. Gets the job done. Very good company.

Response from business owner

Elizabeth,

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Erica

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Amy Austin
Amy Austin

We had our ducts and air vents cleaned today. The gentlemen were kind, courteous, professional and gracious. They spent all day cleaning our vents and ducts making sure we are breathing fresh & clean air. The air even sounds cleaner!

I …

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Response from business owner

Dear Amy, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

Kind Regards,

Erica

Priority Heating & Cooling

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Mary Roy
Mary Roy

Once again great job done would not have any other company work on my systems have used for 20 years thanks again James

Response from business owner

Thanks so much for your feedback Mary! It makes our day hearing about how our customers love our company and the great service they've received from out team. We have passed on your review to out team and look forward to serving you again!

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Felicia Swenson
Felicia Swenson

Amazing service! My renter wanted me to leave a 10 star review. She said the service exceeded her expectations.

Response from business owner

Hi Felicia, it always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience!

Erica

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Jeffrey Tucker
Jeffrey Tucker

We called Priority to come fix our water heater and they sent someone that week. They attempted to fix the old unit (18 years) and when we realized it was a goner, they sent someone the next day to replace it. We got a top-of-the-line …

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Response from business owner

Hello Jeffrey! We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

Priority Heating & Cooling

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Jean Bean
Jean Bean

James was awesome! Great customer service, same day resolution and very thorough explanation of furnace issues and repairs needed. Highly recommend!

Response from business owner

Thanks Jean! It makes our day to hear that we were able to provide 5-star service. We'll make sure the entire team at Priority Heating & Cooling receives your feedback – they'll be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling

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Kent Getzlaff
Kent Getzlaff

Priority Heating and Cooling responded to a call on a Sunday with prompt and quality service. The technician was timely, friendly and fixed the problem very quickly. Strongly recommend

Response from business owner

Kent, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback!

Erica

via Google
Rebecca Skurla
Rebecca Skurla

I highly recommend Priority Heating & Cooling. I had an issue on the heat distribution in my home. Main level was always chilly and upstairs was always hot. I recently made a diagnostic appointment with Priority Heating & Cooling. James…

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Response from business owner

Rebecca, its not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say it does not go unnoticed. Your comment has given us valuable insight into the services we provide at Priority Heating & Cooling. We sincerely thank you for taking the time to share your thoughts with us.

All the best,

Erica

via Google
Ben France
Ben France

Very professional and courteous helping us out installing a new furnace quickly.

Response from business owner

Hello Ben! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Priority Heating & Cooling

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Dan Leggett
Dan Leggett

ALWAYS first class in every way! Ethical, highly experienced & professional like no others I've dealt with in this industry. IF you haven't called James & his team for your HVAC needs, you might regret it. If you want it done right the …

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Response from business owner

Taking the time to send such a great review is very thoughtful Dan. We just wanted to reach out and say thanks! Businesses are about people connecting to people – it's definitely the backbone of our company and our main focus. Because we love what we do, your opinion is very important to us – it lets us know where our focus needs to be. Please remember that our team is always here for you in all of your ac repair needs. Thanks again!

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Daniel Knutson
Daniel Knutson

My furnace was out and they were able to get out to me very quickly and Scott was incredible knowledgeable and helpful. Got me up and running In no time for a great deal!

Response from business owner

Hello Daniel! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again and have an amazing day!

Erica

via Google
Carleen Reiter
Carleen Reiter

Scott was very patient & knowledgeable. He came out right away to deal with our heating issues.

Response from business owner

We're grateful that you took the time out of your day to share your review with us. We will make sure that Scott receives your feedback. It will make their day!

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Joe Dovenmuehle
Joe Dovenmuehle

Our technician was very knowledgeable, helpful, and professional. They were able to schedule me for an appointment same day when my furnace wasn’t starting with a -15 degree wind chill. They called 10 minutes before he arrived and he …

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Response from business owner

Hi Joe!

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you and have a great day!

Erica from Priority Heating & Cooling

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Craig Lofdahl
Craig Lofdahl

Priority Heating and Cooling replaced both our furnace and central A/C 3 years ago. I just had them out to ensure the furnace was in good shape and operating properly and efficiently. The service person was prompt, friendly and efficient. …

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Response from business owner

Hi Craig!

Thank you so much for leaving your review. It means a lot to us when you take time out of your day to leave a great review!

Priority Heating & Cooling

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Barbara Hahn
Barbara Hahn

Great experience. On time, excellent communication. And a perfect job. I will use them again.

Response from business owner

Thank you Barbara. We appreciate having you as a customer!

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William Hahn
William Hahn

James and Scott installed a new Air Exchanger in my home. They did a nice job.

James spent some some looking for parts for the old exchanger.

Discovering they were not available because my unit was 25 years old and the brand had been …

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Response from business owner

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

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Linda Mark
Linda Mark

Professional, polite, and on time. The whole process was explained and the installation of our new furnace was completed timely with very little interruption. I would definitely recommend James, Scott, and the entire Priority Heating and …

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Response from business owner

Dear Linda, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Your friends at Priority Heating & Cooling

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Lorraine Stark
Lorraine Stark

Absolutely the best repair person I know. I would recommend him every time to every one. He came at the earliest possible moment after I was without heat for 4 days. My furnace runs like a charm now, thank you, thank you, thank you.

Response from business owner

Hello Lorraine!

We built Priority Heating & Cooling to provide the best possible service to every customer who's door we walk through. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Erica

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Cindy
Cindy

I appreciate this businesses high standards in reliable products, their commitment honesty and their excellent customer service from the owners, to the support staff and technicians. Scott was the technician who did my furnace tuneup and …

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Response from business owner

Dear Cindy, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

via Google
Daniel Saltzman
Daniel Saltzman

Phenomenal experience with Priority Super professional. Exceptionally kind and thorough.

Response from business owner

Thanks Dan! It makes our day to hear that we were able to provide you with 5-star service. We'll make sure the entire team receives your feedback – they will be thrilled to hear your kind words!

Your friends at Priority Heating & Cooling

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Joan Sleem
Joan Sleem

We just installed a new furnace with Priority Heating. Their work is exceptional, on time and very professional. James is very detailed. It is nice to work with a company that the owner makes sure all his jobs are supervised by him. Last…

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Response from business owner

Hello Joan! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again!

via Google
Frank White
Frank White

Priority Heating is the best, completely love their service and have all the trust in their staff, especially James.

Response from business owner

Hello Frank! We are so grateful that you took time to share your feedback with us. It is our pleasure to serve customers like you. Have a wonderful day!

The team at Priority Heating & Cooling

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Les Odegaard
Les Odegaard

Scott was great. Checked our furnace thoroughly, and answered questions and provided suggestions for maintaining the furnace.

Response from business owner

Dear Les, I'm happy to hear that Scott provided you with excellent service. I'll make sure that he receives your feedback. I'm sure it will make his day!

Kind regards,

Erica

via Google
Jeff Richardson
Jeff Richardson

From the initial phone call and first visit from Scott after my a/c went out, it was nothing but professional and well informed on what the issues were...ended up with a new condenser and furnace and everything went great...Scott is a true …

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Response from business owner

Thank you for being our customer and leaving us a wonderful 5-star review.

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Mary Burdick
Mary Burdick

Excellent service! Have used this company for years in several different homes and have never had a bad experience. They are committed to top of the line customer service. Their word is their word. Nice to do business with a trustworthy …

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Response from business owner

Thank you so much! Glad we could help.

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Martin Bouillon
Martin Bouillon

James and his fabricator were great! Both are very friendly and very knowledgeable at what they do. I would highly recommend Priority!

Response from business owner

Hello Martin! Just wanted to let you know how much your review means to us at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again!

via Google
James Peterfeso
James Peterfeso

Professional, personable, high quality work, fair prices. No up-selling when making purchases. Prompt with appointments. Simply outstanding customer service.

Response from business owner

Thank you for taking the time to leave a review! We appreciate it.

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Bob Condon
Bob Condon

They showed up on time and did a good job my only complaint is with the pricing. It seems confusing. I'm used to paying for parts and labor when I have work done. This company is selling different service levels (silver, gold platium etc) …

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Bob Olson
Bob Olson

The best HVAC I've had do work at my house. Highly recommend. They’re always on time communicate properly and are honest and not pushy with selling stuff.

Response from business owner

Thank you so much, Bob! It fills us with pride to know that our service is valued by the community. We strive to be the best we can be every day.

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Michael Steinkogler
Michael Steinkogler

I had standing water in the basement from buildup in the hose. I called at 830 and the technician was at my house within two hours. Extremely thorough and explained everything. Would highly recommend

Response from business owner

Hello Michael! We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Priority Heating & Cooling

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Laurel Kozitza
Laurel Kozitza

We have been customers of Priority Heating & Cooling for several years and will be for several more. They service both our residential and commercial properties. The technicians are professional, knowledgeable, and friendly. They make …

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Response from business owner

Hello Warren! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

Everyone from Priority Heating & Cooling

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Laci Wille
Laci Wille

Allen was amazing! Very knowledgable, quick and great service! Highly recommend. I've hired Priority many times for a few different things in our house...always impressed. They do great work and can always rely on them.

Response from business owner

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeds your expectations, and we will make sure Allen receives the recognition they deserve. Thank you again, Laci, have a great day!

Erica

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Judy Norberg
Judy Norberg

We have used Priority Heating & Cooling for years and wouldn't think of calling any other company. They are honest and dependable and from our experience value their customers.

Response from business owner

Thank you very much Judy for your positive rating. We sincerely appreciate it. We look forward to serving you again – please reach out to us anytime when you need an ac repair service provider. We're always here for you. On behalf of the entire team, Thank You!

via Google
sonja peterson
sonja peterson

James Haugen gave us excellent service yesterday. He is very competent, very proficient and efficient. The AC had not been serviced by the prior owners, so we are fortunate we can depend on Priority and its staff. All the information and …

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Response from business owner

Thank you so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that James receives the recognition they deserve. Thank you again, Sonja and David, have a great day!

Erica

Priority Heating and Cooling

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Jo-Ann More
Jo-Ann More

Cory was a great help. He explained everything and said call him if I had anymore questions

Response from business owner

Dear Jo-Ann, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

Kind regards,

Erica

Priority Heating and Cooling

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Dennis Hart
Dennis Hart

My AC broke down during a hot day. I called Priority and they had someone come out the same day. The workman was professional, efficient, answered all my questions, and was polite as well.

Response from business owner

Dear Dennis, I'm happy to hear our team provided you with excellent service! I will make sure that they receive your feedback. I'm sure it will make their day!

Erica

Priority Heating and Cooling

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Paul Katz
Paul Katz

Honest in all aspects.

Thanks

Response from business owner

Hello Paul! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

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David Olson
David Olson

Great customer service !! The technician was available 30 minutes early and I received a "heads up/is this okay" call from the office 30-45 minutes before arrival. Great Company !!

Response from business owner

Thanks David! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating and Cooling receives your feedback – they will be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling 🙂

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Ali Reisdorf
Ali Reisdorf

Priority Heating & Cooling did a great job fixing our A/C!! They even came back the next day when there was a minor problem and now it work great!!! Thank you!!!

Response from business owner

We really appreciate you taking the time to leave us a 5-star review, Ali!!

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Jenn Urbano
Jenn Urbano

I’m incredibly thankful for Priority…over the last 10yrs they are the only company I call; everyone is competent, professional, efficient & affordable. Thanks so much to all of you; Erica & Scott recently & James in the past…you all have …

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Response from business owner

Thank you for your kind words, Jenn. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in our visit.

All the staff at Priority Heating & Cooling

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Lynne Kuhn
Lynne Kuhn

Everything about this company is top class. From the office people to the tech that comes to your house, to the follow up. Great experience!

Response from business owner

Thanks Lynne! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating & Cooling receives your feedback – they'll be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling

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Stephanie Weber
Stephanie Weber

This place is awesome. I have been a customer for many years – ever since another company red tagged my furnace and there to pressure us into replacing out unit. Priority came in and verified there wasn’t an issue. Been with them ever since…

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Response from business owner

Dear Stephanie, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

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Katie Hedges
Katie Hedges

Great company, very organized, professional and thorough. I’ll definitely use them again!

Response from business owner

We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can't wait to help you again in the future.

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Steph Sweeny
Steph Sweeny

Excellent, on time service. Efficiently solved our AC issue. Friendly and respectful service. Very reasonable rates

Response from business owner

Hello Stephanie! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

via Google
Douglas Dahl
Douglas Dahl

The professional prompt service was great. The old air conditioner unit was repaired in a few hour, I expected to need a new AC.

Response from business owner

Dear Doug, feedback like yours is valuable to us. It helps us to continue to improve and provide the best service possible to customers like you. Thank you, and have a great day!

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Jerry Lein
Jerry Lein

Friendly service.

Response from business owner

Thank you Jerry for your 5-star review! It means a lot to us here at Priority Heating and Cooling.

via Google
William Bennett
William Bennett

Service technician was on time, worked quickly, took care by wearing shoe covers on our floors.

He was very personable and took the time to answer any questions that we had. Highly recommend!

Response from business owner

Thanks for the 5 star review, Bill. You made our day!

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Rachel
Rachel

Scott was very professional and went above and beyond to help us out with an issue we were having!

Response from business owner

We're so happy to hear that you had a great experience with us Rachel! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again!

Priority Heating & Cooling Inc

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Charles Rowe
Charles Rowe

This company was highly recommended by a number of people. They were professional and friendly through the entire process. Scott, our technician was great and obviously well trained. We will be replacing our furnace this year and we WILL be…

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Response from business owner

Hello Charles! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again, and wee hope to make our next visit just as positive. Have an amazing day!

From everyone at Priority Heating & Cooling

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jim learn
jim learn

Our zone 2 would not kick in on our heating system.

I called Priority and spoke with James.

I was told Scott would be to our home between 1 pm and 2 pm

Scott showed up at 12:40 pm

Scott was excellent !! He asked about my concerns and …

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Response from business owner

We're so grateful that you took the time out of your day to share your review with us, Priority Heating & Cooling. We'll make sure your tech Scott receives your kind feedback. It will make his day!

Priority Heating & Cooling.

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Brian Conrath
Brian Conrath

Great communication, professional, did a very good job with a replacement heat recovery ventilator. Would definitely use them again.

Response from business owner

Brian,

We are so happy to hear you had a great experience with Priority Heating & Cooling. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only di it thanks to amazing customers like you. Thanks again!

Priority Heating & Cooling

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Kayf Ahmed
Kayf Ahmed

I called him around in around 8:30am and they should up within an hour to get our heat up and running. Great service

Response from business owner

Hello Kayf, Thank you for the great review, it means a lot that you took the time to share your experience. We're so happy to know that your experience with our company exceeded your expectations. The only way to confirm that we are delivering a first-class service is with feedback like yours. You made our day, thanks!

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James Garrity
James Garrity

Priority installed a new furnace for us. They did a great job; timely, clean, professional, and answered all our questions along the way. Can’t beat their price and quality! Their entire team was great to work with, would highly …

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Response from business owner

Thank you so much for taking the time to leave us a review. We are glad we could help!

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William Thom
William Thom

Experience with Priority was great! From initial office contact, to ongoing status communication, to Tech’s knowledge and demeanor – we could not have asked for better service. James was super informative, insightful, and straight forward…

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Response from business owner

Thank you so much for the review. We're glad we coudl help.

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tim emmone
tim emmone

He was very nice, fast and very polite.

Response from business owner

WOW! We're thrilled to hear about your great experience with our company Tim, thank you for reaching out. Everyone here works tirelessly to make sure we're consistently providing top quality service – it's our mantra. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. Our team hopes to earn the opportunity to serve you again. You made our day, thanks!

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Ted Schoenecker
Ted Schoenecker

James and his team are very knowledgeable and super responsive. Our furnace stopped working on a Saturday evening. I called and left a voicemail saying that it wasn't working and asked someone to give me a call the next morning to see if …

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Response from business owner

Hi Ted, thanks for the kind words! Our team at Priority Heating & Cooling Inc appreciate your great review. Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. Your opinion is valuable to us as it allows us to move forward in making informed decisions, based on direct feedback. If there's anything else we can assist you with, our team is always ready to answer your call. We are sharing this with our team, thanks!

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Gretel Fink
Gretel Fink

I set an appointment with Priority Heating & Cooling to come review some error codes my furnace was having & they were easy to work with right away. They actually called and came early due to a cancellation! Their service technician Scott …

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Response from business owner

Thank you so much for the review! We're glad we could help.

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Mary Mauldin
Mary Mauldin

Priority is a quality company that cares about its customers and employees like they're family!!

Response from business owner

Hi Mary, thanks for the kind words! Our team at Priority Heating & Cooling Inc appreciate your great review. Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. Your opinion is valuable to us as it allows us to move forward in making informed decisions, based on direct feedback. If there's anything else we can assist you with, our team is always ready to answer your call. We are sharing this with our team, thanks!

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Andrew Spencer
Andrew Spencer

Priority Heating and Cooling have exceeded my expectations every time I've used them. Their technicians are always on time, and they know what they are doing. It's so hard to find HVAC company that does good work these days, but Priority …

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Response from business owner

Hi Andrew! We are so glad you had a five-star experience with us! Our commitment to everyone is to provide the greatest experience possible from the best team in the business. It's invaluable to know that our team exceeded your expectations – it lets us know we're on the right track. Please remember that our team is always here for you. You Are Awesome!

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Denise Rucker
Denise Rucker

They are dependable, knowledgeable and friendly. We have been using their service for 10+ years and they have never let us down.

Response from business owner

Thank you so much for the review! We are glad we can help!

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Mark Williamson
Mark Williamson

Called and within 15 minutes a technician was at my door. Great customer service and very clean professional technician that solved the problem within minutes. They all deserve a beer!

Response from business owner

Hi Mark, thanks for the kind words! Our team at Priority Heating & Cooling appreciates your great review. Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. Your opinion is valuable to us as it allows us to move forward in making informed decisions, based on direct feedback. If there's anything else we can assist you with, our team is always ready to answer your call. We are sharing this with our team, thanks

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Jane Brown
Jane Brown

We have been working with Priority Heating & Cooling Inc for quite some time now and they have never let us down when it comes to A/C repair or installation work. Their technicians are always on time, courteous and respectful. They did a …

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Response from business owner

Thanks so much for taking the time to share this short but sweet feedback, Jane! We're happy to hear that you had a great experience with us at Priority Heating & Cooling. Your review is valuable to us because it helps us shape our company and make decisions for the future. Can't wait to serve you again in the future. Until then, we're always ready to take your call if you have any more questions. Thanks again!

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Terrie Rameaux
Terrie Rameaux

James and his team were fab…. from the very beginning to the very end where they even vacuumed up after themselves—great touch!! We had all new HVAC installed including an exhaust fan in the laundry room. What should have been probably one…

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Response from business owner

Hi Terrie! We are so glad you had a five-star experience with us! James and the rest of our team appreciate your fantastic review. We couldn't ask for a better compliment. It lets us know that our commitment to superior services is really working. Please stay in touch. We want to ensure that you will continue staying happy with the service that has been delivered. On behalf of the entire team, Thank You!

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Comedian Company
Comedian Company

Great job. Knowledgeable.

Response from business owner

Hi There, thanks for the kind words! Our team at Priority Heating & Cooling Inc appreciate your great review. Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. Your opinion is valuable to us as it allows us to move forward in making informed decisions, based on direct feedback. If there's anything else we can assist you with, our team is always ready to answer your call. We are definitely sharing this with our team, thanks!

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Lana Wymore
Lana Wymore

From the first time I contacted Priority Heating & Cooling when we moved in 2019 they have exceeded my expectations. The owner and staff have been both prompt and professional, whether it's for a service call or maintenance call. Last …

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Response from business owner

We've decided to take this opportunity to thank you, Lana. We're so grateful for your positive review! Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. It's good to hear that your experience went above your expectations. Sharing your opinion makes all the difference. We hope to serve you again in the future. For now, don't forget that we are always here if you need anything. You Are Awesome!

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Tim Markoe
Tim Markoe

Everyone at Priority Heating & Cooling were great to work with. From scheduling the Furnace/AC free quote meeting to the final install. They were professional, kind, and easy to work with. I highly suggest choosing them! James and his team …

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Response from business owner

Hi Tim, thanks for the kind words! James and the rest of our team at Priority Heating & Cooling Inc appreciate your great feedback! The core of our business is built on amazing people. That's why our staff breathes passion into everything they do. We're delighted to know our staff delivered above and beyond your expectations. That's why your opinion is so valuable. If there's anything else we can assist you with, our team is always ready to answer your call. We are sharing this with our team, thanks!

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David Sandbeck
David Sandbeck

I have old heating and cooling systems. This company is expensive but will provide more value focused options. My technician Nik Lodermeier was excellent, and earned my confidence quickly. He was able to complete all the work requested and …

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Response from business owner

Hi David, thanks for the kind words! Nik and the rest of our team at Priority Heating & Cooling appreciate your feedback. The core of our business is built on excellent people. That's why our staff breathes passion into everything they do. Your opinion is valuable to us and helps us shape everything we do. Please stay in touch. We want to ensure that you will continue to remain happy with the service that has been delivered. On behalf of the entire team, Thank You!

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JoAnn Champagne
JoAnn Champagne

We had a new air conditioner installed Monday by Priority Heating & Cooling staff. It was an excellent, as always, experience. We have been customers for years and appreciate their work, professionalism and fair pricing

Response from business owner

Thank you for the review!

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Rick Muellner
Rick Muellner

Priority Heating ran natural gas lines to my new gas grill and fire table on my deck. They did a great job, I was very happy with the quality of their work. I have used Priority Heating a couple of times and been completely satisfied both…

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Response from business owner

WOW! We're thrilled to hear about your great experience with our company Rick! We are so happy to hear that you're completely satisfied with our work. In our company, providing top-notch service every single time is our biggest goal. Our team hopes to earn the opportunity to serve you again. On behalf of the entire team, Thank You!

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Timothy Jordan
Timothy Jordan

Jeremy came Friday and confirmed the unit was done, James came right behind him and gave me a bid that was very fair and made arrangements to install the next day! Unbelievably happy with this team! Highly recommend to anyone!

Response from business owner

Thanks so much for the review! Glad we could help.

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Sandra A
Sandra A

We have used Priority for years and highly recommend them to others. They are prompt, fair and responsive. Technicians are on-time, professional and competent. On one occasion we made the mistake of contacting another repair service; one …

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Response from business owner

Hi Sandra, Thank you so much for trusting Piority Heating & Cooling. Everyone here works tirelessly to make sure we're consistently providing top quality service – it's our mantra. Your opinion is very important to us. Feedback that we receive really does help to point us in the right direction. Please stay in touch. We want to ensure that you will continue staying happy with the service that has been delivered. We are definitely sharing this with our team, thanks!

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Trish Ashman
Trish Ashman

A phrase comes to mind to describe my assessment of Priority Heating and Cooling. “They would go the extra mile” to get the job done right and to satisfy their customers.

Trish A White Bear Lake

Response from business owner

Thank you! So glad we could help.

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Aaron Carlson
Aaron Carlson

Very responsive, could have come out same day.

Response from business owner

Good day Aaron, We're reaching out to say thank you for giving us a 5-star review! We really value your review. It's great encouragement to our team and it shapes what we do moving forward. We're always here for you – please contact us anytime. Our Team Appreciates You!

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KS Sinn-O'Donnell
KS Sinn-O'Donnell

The technician was very knowledgeable, responsive and honest. He answered all my questions. Great job!

Response from business owner

Hi, Thank you for taking some time to send such an amazing review! We are so happy you had such a great experience. From the start, we made it our goal to hire technician who are passionate about our vision and going the extra mile. We're always here for you – please contact us anytime. On behalf of the entire team, Thank You!

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masoud hakak
masoud hakak

They are great and tech was very knowledgeable and reasonable. Found the system's leakage and fixed it right there...Cost was reasonable too.

Response from business owner

Masoud, Thank you for taking the time to review our business – it's amazing to hear such fantastic feedback! Our Technician is constantly working hard at finding ways to fix your HVAC problem and provide impeccable service. We hope to serve you again in the future and help you with all of your HVAC needs. You're amazing! Thank You!

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Zac Remillard
Zac Remillard

Great experience with the install of our new AC! Nik, James, Ellie and everybody else made the experience easy and the new unit is working perfectly. Came recommended and I will recommend to others as well!

Response from business owner

Zac, Thank you so much for taking the time to write such a fantastic review – it means a lot to us. Our business is all about people and the biggest compliments we receive always highlight our stellar service. We look forward to serving your HVAC needs again. Our team is always ready to take your call. We are definitely sharing this with our team, thanks!

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Larry Erickson
Larry Erickson

Professional, COVID-19 procedures followed, on-time, no mess, and great attitude. We'll recommend them to all----Thanks, Larry

Response from business owner

Thank you for the review!

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Rebecca Durham
Rebecca Durham

Priority Heating & Cooling has worked on our heating and AC systems previously. Because of their quality of work and follow-up we called them when the motor on our water heater was making loud noises. They came to the house and offered …

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Response from business owner

Rebecca, Thank you for taking the time to let us know that you think we're doing such a great job – it means a lot to us. From the start, we made it our goal to hire individuals who are passionate about our vision and going the extra mile. Your opinion is valuable to us and helps us shape everything that we do. Please consider using us again in the future – our experts will suit all of your needs. You made our day, thanks!

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Mike Kazmerski
Mike Kazmerski

Very happy with Priority. Great response time, excellent appointment person, repair people were outstanding. Pricing was very reasonable. Highly recommended.

Response from business owner

Thank you Mike! So glad we could help!

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LEILA ANDERSON
LEILA ANDERSON

Installed new hot water heater!

Response from business owner

Thanks for the review. Glad we could help!

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Testimonials

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