635 Hayward Ave N, Oakdale MN 55128

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What Our Clients Say About Us

Testimonials and reviews are very important to our business because we care what our clients say about us and the quality of work we do! If we’ve worked on your furnace or air conditioner, we would sure love a review! Click here to read or leave a review for us on Google.

Priority Heating and Cooling, Inc. is built on referrals from clients that have the utmost trust and respect for us. That’s because James takes great deal of pride in treating each client as if they were family. He provides exceptional service at great prices and is flexible, reliable and very clean. If you’ve been looking for the heating and cooling contractor that your neighbors would recommend, then look no further, give James Haugen a call today. (651) 735-1150

From 258 reviews
Lorraine Stark
Lorraine Stark

Absolutely the best repair person I know. I would recommend him every time to every one. He came at the earliest possible moment after I was without heat for 4 days. My furnace runs like a charm now, thank you, thank you, thank you.

Response from business owner

Hello Lorraine!

We built Priority Heating & Cooling to provide the best possible service to every customer who's door we walk through. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Erica

via Google
Cindy
Cindy

I appreciate this businesses high standards in reliable products, their commitment honesty and their excellent customer service from the owners, to the support staff and technicians. Scott was the technician who did my furnace tuneup and …

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Response from business owner

Dear Cindy, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

via Google
Daniel Saltzman
Daniel Saltzman

Phenomenal experience with Priority Super professional. Exceptionally kind and thorough.

Response from business owner

Thanks Dan! It makes our day to hear that we were able to provide you with 5-star service. We'll make sure the entire team receives your feedback – they will be thrilled to hear your kind words!

Your friends at Priority Heating & Cooling

via Google
Joan Sleem
Joan Sleem

We just installed a new furnace with Priority Heating. Their work is exceptional, on time and very professional. James is very detailed. It is nice to work with a company that the owner makes sure all his jobs are supervised by him. Last…

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Response from business owner

Hello Joan! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again!

via Google
Frank White
Frank White

Priority Heating is the best, completely love their service and have all the trust in their staff, especially James.

Response from business owner

Hello Frank! We are so grateful that you took time to share your feedback with us. It is our pleasure to serve customers like you. Have a wonderful day!

The team at Priority Heating & Cooling

via Google
Les Odegaard
Les Odegaard

Scott was great. Checked our furnace thoroughly, and answered questions and provided suggestions for maintaining the furnace.

Response from business owner

Dear Les, I'm happy to hear that Scott provided you with excellent service. I'll make sure that he receives your feedback. I'm sure it will make his day!

Kind regards,

Erica

via Google
Martin Bouillon
Martin Bouillon

James and his fabricator were great! Both are very friendly and very knowledgeable at what they do. I would highly recommend Priority!

Response from business owner

Hello Martin! Just wanted to let you know how much your review means to us at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again!

via Google
Bob Condon
Bob Condon

They showed up on time and did a good job my only complaint is with the pricing. It seems confusing. I'm used to paying for parts and labor when I have work done. This company is selling different service levels (silver, gold platium etc) …

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via Google
Bob Olson
Bob Olson

The best HVAC I've had do work at my house. Highly recommend. They’re always on time communicate properly and are honest and not pushy with selling stuff.

Response from business owner

Thank you so much, Bob! It fills us with pride to know that our service is valued by the community. We strive to be the best we can be every day.

via Google
Michael Steinkogler
Michael Steinkogler

I had standing water in the basement from buildup in the hose. I called at 830 and the technician was at my house within two hours. Extremely thorough and explained everything. Would highly recommend

Response from business owner

Hello Michael! We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Priority Heating & Cooling

via Google
Warren Kozitza
Warren Kozitza

We have been customers of Priority Heating & Cooling for several years and will be for several more. They service both our residential and commercial properties. The technicians are professional, knowledgeable, and friendly. They make …

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Response from business owner

Hello Warren! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

Everyone from Priority Heating & Cooling

via Google
Laci Wille
Laci Wille

Allen was amazing! Very knowledgable, quick and great service! Highly recommend. I've hired Priority many times for a few different things in our house...always impressed. They do great work and can always rely on them.

Response from business owner

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeds your expectations, and we will make sure Allen receives the recognition they deserve. Thank you again, Laci, have a great day!

Erica

via Google
Jeff Richardson
Jeff Richardson

From the initial phone call and first visit from Scott after my a/c went out, it was nothing but professional and well informed on what the issues were...ended up with a new condenser and furnace and everything went great...Scott is a true …

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Response from business owner

Thank you for being our customer and leaving us a wonderful 5-star review.

via Google
sonja peterson
sonja peterson

James Haugen gave us excellent service yesterday. He is very competent, very proficient and efficient. The AC had not been serviced by the prior owners, so we are fortunate we can depend on Priority and its staff. All the information and …

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Response from business owner

Thank you so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that James receives the recognition they deserve. Thank you again, Sonja and David, have a great day!

Erica

Priority Heating and Cooling

via Google
Jo-Ann More
Jo-Ann More

Cory was a great help. He explained everything and said call him if I had anymore questions

Response from business owner

Dear Jo-Ann, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

Kind regards,

Erica

Priority Heating and Cooling

via Google
Dennis Hart
Dennis Hart

My AC broke down during a hot day. I called Priority and they had someone come out the same day. The workman was professional, efficient, answered all my questions, and was polite as well.

Response from business owner

Dear Dennis, I'm happy to hear our team provided you with excellent service! I will make sure that they receive your feedback. I'm sure it will make their day!

Erica

Priority Heating and Cooling

via Google
Paul Katz
Paul Katz

Honest in all aspects.

Thanks

Response from business owner

Hello Paul! We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Erica

via Google
David Olson
David Olson

Great customer service !! The technician was available 30 minutes early and I received a "heads up/is this okay" call from the office 30-45 minutes before arrival. Great Company !!

Response from business owner

Thanks David! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating and Cooling receives your feedback – they will be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling 🙂

via Google
Ali Reisdorf
Ali Reisdorf

Priority Heating & Cooling did a great job fixing our A/C!! They even came back the next day when there was a minor problem and now it work great!!! Thank you!!!

Response from business owner

We really appreciate you taking the time to leave us a 5-star review, Ali!!

via Google
Jenn Urbano
Jenn Urbano

I’m incredibly thankful for Priority…over the last 10yrs they are the only company I call; everyone is competent, professional, efficient & affordable. Thanks so much to all of you; Erica & Scott recently & James in the past…you all have …

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Response from business owner

Thank you for your kind words, Jenn. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in our visit.

All the staff at Priority Heating & Cooling

via Google
Lynne Kuhn
Lynne Kuhn

Everything about this company is top class. From the office people to the tech that comes to your house, to the follow up. Great experience!

Response from business owner

Thanks Lynne! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Priority Heating & Cooling receives your feedback – they'll be thrilled to hear your kind words.

Your friends at Priority Heating & Cooling

via Google
Stephanie Weber
Stephanie Weber

This place is awesome. I have been a customer for many years – ever since another company red tagged my furnace and there to pressure us into replacing out unit. Priority came in and verified there wasn’t an issue. Been with them ever since…

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Response from business owner

Dear Stephanie, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you!

via Google
Katie Hedges
Katie Hedges

Great company, very organized, professional and thorough. I’ll definitely use them again!

Response from business owner

We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can't wait to help you again in the future.

via Google
Steph Sweeny
Steph Sweeny

Excellent, on time service. Efficiently solved our AC issue. Friendly and respectful service. Very reasonable rates

Response from business owner

Hello Stephanie! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make our next visit just as positive. Have an amazing day!

via Google
Douglas Dahl
Douglas Dahl

The professional prompt service was great. The old air conditioner unit was repaired in a few hour, I expected to need a new AC.

Response from business owner

Dear Doug, feedback like yours is valuable to us. It helps us to continue to improve and provide the best service possible to customers like you. Thank you, and have a great day!

via Google
Jerry Lein
Jerry Lein

Friendly service.

Response from business owner

Thank you Jerry for your 5-star review! It means a lot to us here at Priority Heating and Cooling.

via Google
William Bennett
William Bennett

Service technician was on time, worked quickly, took care by wearing shoe covers on our floors.

He was very personable and took the time to answer any questions that we had. Highly recommend!

Response from business owner

Thanks for the 5 star review, Bill. You made our day!

via Google
Rachel
Rachel

Scott was very professional and went above and beyond to help us out with an issue we were having!

Response from business owner

We're so happy to hear that you had a great experience with us Rachel! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again!

Priority Heating & Cooling Inc

via Google
Charles Rowe
Charles Rowe

This company was highly recommended by a number of people. They were professional and friendly through the entire process. Scott, our technician was great and obviously well trained. We will be replacing our furnace this year and we WILL be…

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Response from business owner

Hello Charles! Just wanted to let you know how much your review means to us here at Priority Heating & Cooling. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! Thanks again, and wee hope to make our next visit just as positive. Have an amazing day!

From everyone at Priority Heating & Cooling

via Google
jim learn
jim learn

Our zone 2 would not kick in on our heating system.

I called Priority and spoke with James.

I was told Scott would be to our home between 1 pm and 2 pm

Scott showed up at 12:40 pm

Scott was excellent !! He asked about my concerns and …

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Response from business owner

We're so grateful that you took the time out of your day to share your review with us, Priority Heating & Cooling. We'll make sure your tech Scott receives your kind feedback. It will make his day!

Priority Heating & Cooling.

via Google
Brian Conrath
Brian Conrath

Great communication, professional, did a very good job with a replacement heat recovery ventilator. Would definitely use them again.

Response from business owner

Brian,

We are so happy to hear you had a great experience with Priority Heating & Cooling. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only di it thanks to amazing customers like you. Thanks again!

Priority Heating & Cooling

via Google
Kayf Ahmed
Kayf Ahmed