A Friendly Heating And Cooling Company
That Shows You TOTAL Respect. Always.

Transparent Pricing

We don’t just throw a number on a napkin and call it a day. Our estimates are upfront, detailed, and always transparent. Take our service call fee, for example – it’s $89 for us to come out. From there, we let you know exactly what you need and how much it will cost.

And we let you approve the repair cost before we start – we never tag extra, hidden costs onto the bill at the end. Our team knows exactly what to look for, what to consider, and the amount of time and labor to factor into all our quotes, so you’ll never be taken off guard.

With us, you get clear, accurate estimates…and NO surprises.

No Sales Pressure

Does sales pressure still run rampant in the HVAC industry? Yes, it does.

Do we apply sales pressure at Priority? No, we don’t.

Pressuring you to buy something you don’t need isn’t fun for us. Instead, we walk you through your long-lasting product options. If a repair is needed, we’ll let you know what the exact issue is and how we’ll fix it. And we don’t play sales games either.

We don’t give you the “today only” special or the “let me talk to my manager” discount. We give you straightforward explanations and NO pressure.

We’re VERY Clean

Some people may think we’re clean-obsessed, and maybe we are. But we think giving you a clean installation and cleaning up after ourselves is critical to customer respect. That means our “no-cutting-corners” installations are clean and precise (some of our customers even want to show off their new HVAC to their neighbors).

We lay down drop cloths when working in your home so we don’t dirty your floor or furniture. We move your belongings to keep them safe. And we wipe down all of our systems before we leave. We even sweep your floors three times before we say goodbye.

So yeah, maybe we are a little obsessed.

Full Accountability

Sure, accidents and slip-ups happen from time to time. No one is perfect. But when those rare mishaps happen, how someone deals with the problem matters…A LOT. At Priority, we work by core values and take full accountability when the occasional mistake occurs.

And then we hire the right professional who can fix it the right way. So, for example, if we accidentally scrape your walls or put a dent in the drywall, we hire a professional contractor who can fix it correctly.

In other words, we don’t try to fix something we’re not qualified to do…but we hire the person who can.

Kind And Courteous

There’s nothing worse than dealing with a rude heating and cooling company. At Priority, you’ll never run into that common issue. Every member of our team is kind, friendly, and courteous. We all love what we do, so it just comes naturally to us.

Our customers have become our friends, and over the years, we’ve formed close connections with each other. When you choose us, you become part of our big Priority family, and that means something very special to us.